Training courses in Donegal Town

Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]

It is obvious that nutrition plays an essential role in our everyday lives. According to the World Health Organisation, proper nutrition can boost brain performance by up to 20%. In order to grasp the importance of a balanced and healthy diet to concentration and work, you have to think of nutrition as medicine for the […]

Certified Auditor training and qualifications provides you with skills to give your employer or client complete confidence in you in terms of providing an effective and reliable auditing service for any aspect of the business. Auditing training is important in terms of enhancing your auditing skills and complementing your work experience in this area with […]

Receptionists are the first point of contact in many businesses; they represent the first impression visitors and customers (both internal and external) will get of your company. Reception skills training is designed to provide you with the skills and knowledge needed for those working on reception to provide a great first impression for your business. […]

Risk is the best-explained probability of any given event taking place, multiplied by the effect of its consequences. So for example, a highly likely outcome with harmful consequences represents a severe risk – while an unlikely event with no real consequences constituting a low risk. By undertaking training in Hazard & Risk Assesment, students will […]

Teamwork training helps both individuals and groups to focus on what is important, rewarding and productive when it comes to working together. Teamwork training builds on the natural human instinct to be part of a group and to defend that group from other groups and other influences. It is also natural for people to defend […]

In her popular series that looks at the trials and tribulations of a trainer, Monica Murphy helps a group of engineers to acquire presentation skills. Giving a presentation is one of the most useful skills anyone can have. The ability to apply it to numerous different situations in both a professional and personal capacity is one of […]

Brian Moore and Guy Flouch outline how to improve training effectiveness by developing a greater understanding of the different learning styles of trainees. Learning is the goal of training. As trainers, you have probably noticed that some trainees appear to learn ‘quicker’ or ‘more easily’ than others. While we are all natural learners, research has […]

Finding the right staff – and especially retaining them – is crucial for every company. One way to ensure you are getting the best out of your workforce is to invest in employee training. No matter how big or small your company, the quality of your employees has a huge impact to your company’s productivity […]

The future of work demands individuals who can multitask, who can adapt quickly to the ever-changing business environment, and those who have multiple skill sets to adapt to a crisis such as the Covid-19 pandemic. This is why training, upskilling, CPD and your career trajectory are very much linked. Training, Upskilling, CPD and Your Career […]