4 Week Accounting Evening Course
Local Enterprise Office Dún Laoghaire-Rathdown has developed a 4 Week Accounting Evening Course for the owner-managers of small businesses.
Trainer Focus
MentorsWork
Small Firms Association have announced the expansion of MentorsWork, the free SFA & Skillnet Ireland initiative aimed at helping Irish SME business owners navigate challenges and plan for growth. Your…
Return on investment: Why ROI for training does not matter
Is return on investment analysis really worth the effort? Donald H Taylor does not think so, and his article cautions fellow trainers and their clients to steer clear of this…
The slow disappearance of training manuals
Monica Keaveney mourns the slow disappearance of training manuals from more and more courses. She outlines the key reasons for using a manual and offers a few tips for designing…
Persuasion: The learnable art of positive influence in training
This article will introduce the trainer to the world of persuasion. Successful trainers need to influence learners to create a positive learning experience. We also show you how to adopt a…
Informal learning: opportunity or threat for L&D professionals?
Donald H Taylor takes a hard look at informal learning and asks if it is an opportunity or threat for learning and development professionals. For a while there everyone was…
Learner resistance: how NLP can help you become a better trainer
Master NLP Trainer, Brian Moore explains how useful it is to believe that there is no such thing as resistant trainees, only flexible trainers. In this article you will explore…
Working on Presentation Skills
In her popular series that looks at the trials and tribulations of a trainer, Monica Murphy helps a group of engineers to acquire presentation skills. Giving a presentation is one of the…
Train the Trainer courses: make sure your workplace training is effective
Knowing something, and knowing how to teach it to other people are different skills. That’s where Train the Trainer courses come in. A quick explainer Train the Trainer courses teach…
Trainee Resistance: an alternative approach by Professor Raanan Lipshitz
A brief overview of an alternative strategy for dealing positively with trainee resistance, developed by Professor Raanan Lipshitz of Haifa University. Kurt Lewin’s unfreezing Professor Raanan Lipshitz of Haifa University…
Learning Styles: improving your training effectiveness
Brian Moore and Guy Flouch outline how to improve training effectiveness by developing a greater understanding of the different learning styles of trainees. Learning is the goal of training. As…
14 Laws of Adult Learning: Best practice for trainers
Thinking of organising a training activity or game? Every trainer should know the 14 laws or principles, devised by Sivasailam ‘Thiagi’ Thiagarajan. Thiagarajan is the world’s foremost authority on interactive learning.…
Role playing in training: the how and why of getting it right
Paul Golden talks with some leading trainers and explores how they successfully use role playing in their training interventions. You can only truly understand another person by walking in their…
ROI & training analysis: a step-by-step guide
Is training paying its way in your organisation? Pat Collier looks at the thorny issue of return-on-investment – ROI – for training programmes. The need to justify the cost of training One of…
Marketing training services: Some ideas for trainers
Guy Flouch explores some of the basic concepts of marketing and demonstrates how they could usefully apply to marketing training programmes. A thankless task many trainers face is marketing the…
Transforming Training – A Guide to Creating a Flexible Learning Environment
David Mackey was formerly Director of Training at Unisys. Here we have a look at his book, written with Sian Livsey, Transforming Training – A Guide to Creating a Flexible…
Training simulations: the value of immersive learning
David Newman of explains how experiential simulations, pitting competing teams against each other, offer powerful learning experiences. Survivor: the banker edition Imagine the latest weird twist on a TV reality…
Stories liven up training: making customer service training relevant to trainees
Yanky Fachler explains how to use stories to make your customer service training more relevant to the needs of your trainees. One of the most frequently asked questions that customer service trainers…
Training needs analysis: what’s the best approach?
Jan Hills suggests taking a more positive approach to your training needs analysis, by focusing on the outcome rather than the problem. What is training needs analysis? A training needs analysis…
Real evaluation transforms organisations
Paul Kearns outlines how real evaluation can make a significant contribution to the evaluation of training effectiveness. Real evaluation is not about ‘happy sheets’, questionnaires or surveys. Arguments about return-on-investment…
