Unfortunately, there are no courses listed in our database in Ranelagh. We are dealing with course providers on a continual basis, so please do check back again. Meanwhile, feel free to use some of the options below.
Poor workplace communication skills is more than simply an irritant. Paul Golden writes on how it can have a direct impact on the efficiency of the organisation, employee productivity and revenue. Communication in the workplace is the key to a successful business. Most businesses can do more to ensure their organisation has effective lines of […]
Receptionists are the first point of contact in many businesses; they represent the first impression visitors and customers (both internal and external) will get of your company. Reception skills training is designed to provide you with the skills and knowledge needed for those working on reception to provide a great first impression for your business. […]
How can managers track training results? Have staff achieved the training objectives? Are you satisfied with what the training has accomplished? These questions have dogged trainers, performance improvement professionals and managers since the earliest days of industrial adult education at about the turn of this century. Many adult-learning and management theorists have made efforts to provide […]
Risk is the best-explained probability of any given event taking place, multiplied by the effect of its consequences. So for example, a highly likely outcome with harmful consequences represents a severe risk – while an unlikely event with no real consequences constituting a low risk. By undertaking training in Hazard & Risk Assesment, students will […]
Is return on investment analysis really worth the effort? Donald H Taylor does not think so, and his article cautions fellow trainers and their clients to steer clear of this troublesome issue. Wouldn’t it be wonderful if we could prove training’s value in money terms? Sure, really wonderful. So why don’t we do it? A […]
In her popular series that looks at the trials and tribulations of a trainer, Monica Murphy helps a group of engineers to acquire presentation skills. Giving a presentation is one of the most useful skills anyone can have. The ability to apply it to numerous different situations in both a professional and personal capacity is one of […]
Donald H Taylor takes a hard look at informal learning and asks if it is an opportunity or threat for learning and development professionals. For a while there everyone was talking about informal learning – at conferences, in books and on the internet. But what does informal learning mean? In particular, what does it mean […]
The onset of the pandemic has propelled managers, leaders and business owners into the slightly surreal world of sustained remote performance management. With the rapid onset of societal lockdowns, organisations were forced to make this transition quickly, and for the most part, without dedicated preparation or training. Let’s take a look at some of the […]
Being able to work in a frame of mind that is confident, and constructively assertive, is a massive asset for your career. In truth, building self-confidence and assertiveness is probably a lot easier than you think in concept, however people who are not naturally assertive commonly do not wish to become assertive, but training in […]
Brian Moore and Guy Flouch outline how to improve training effectiveness by developing a greater understanding of the different learning styles of trainees. Learning is the goal of training. As trainers, you have probably noticed that some trainees appear to learn ‘quicker’ or ‘more easily’ than others. While we are all natural learners, research has […]
