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Being able to work in a frame of mind that is confident, and constructively assertive, is a massive asset for your career. In truth, building self-confidence and assertiveness is probably a lot easier than you think in concept, however people who are not naturally assertive commonly do not wish to become assertive, but training in […]
In her popular series that looks at the trials and tribulations of a trainer, Monica Murphy helps a group of engineers to acquire presentation skills. Giving a presentation is one of the most useful skills anyone can have. The ability to apply it to numerous different situations in both a professional and personal capacity is one of […]
While the importance of culture within workplaces is more prevalent than ever, even some firms with the most polished messaging and image can be prone to elements of a toxic work environment, and the damage it can create. There is a common belief that susceptibility to a toxic work culture is most common during the […]
Which leadership strategies will give you the results you want? Research published in the Harvard Business Review (HBR) may just have the answer. Corporate cultural components The study used a random sample of nearly 4,000 executives. It found that the most effective leaders choose from six distinctive leadership styles. The research investigated how each of the […]
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
Ahead of the upcoming Virtual Recruitment jobs fair on 25th March, we profile Recruit.ie (formerly BCS Recruitment) and its success as a recruitment consultancy and event organiser. For over 10 years BCS Recruitment has been Ireland’s foremost specialist recruitment consultancy and event organiser and has led the way in putting skilled professionals directly in contact […]
Donald H Taylor takes a hard look at informal learning and asks if it is an opportunity or threat for learning and development professionals. For a while there everyone was talking about informal learning – at conferences, in books and on the internet. But what does informal learning mean? In particular, what does it mean […]
The onset of the pandemic has propelled managers, leaders and business owners into the slightly surreal world of sustained remote performance management. With the rapid onset of societal lockdowns, organisations were forced to make this transition quickly, and for the most part, without dedicated preparation or training. Let’s take a look at some of the […]
With everything that’s been happening over the past few months, this might be the perfect time to reconsider your options. Do you enjoy your job? Are you fulfilled by it? While quitting on the precipice of an economic downturn is not the right move for everybody, it could be the right time for you to […]
This article will introduce the trainer to the world of persuasion. Successful trainers need to influence learners to create a positive learning experience. We also show you how to adopt a more influencing style in your training workshops and indeed in your life! Persuasion is not manipulation When most people hear the word persuasion they think […]
