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A business relationship manager, or BRM, acts as a liaison between IT and other business units in the organisation. As departments increasingly rely on technology, organisations often find they need to establish stronger communication between IT and outside business units. Training in business relationships, typically for a senior-level professional, provides a wide range of experience, […]
Risk is the best-explained probability of any given event taking place, multiplied by the effect of its consequences. So for example, a highly likely outcome with harmful consequences represents a severe risk – while an unlikely event with no real consequences constituting a low risk. By undertaking training in Hazard & Risk Assesment, students will […]
Best Microphones for Webinars: We’re spending a lot more of our working time communicating with others online – whether it be zoom meetings for work or industry webinars, so much more of our activities are being conducted in a virtual environment. In most cases people are using their desktop computers, laptops or tablets to deliver […]
If you’re starting a business you’re going to need a website. For a start a website is an opportunity to make a great first impression and is a great way to connect with your customers. And of course it will provide the platform for you to conduct your business, be it selling a product, providing […]
Working from home, or working remotely, has become almost universally accepted as a method that works. Of course, some careers and jobs aren’t suited for it and for others it is obviously just not possible. But, for many of us, and for many organisations, the deliverables of remote working are working and post-pandemic, it is […]
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
As a business evolves, those that work within it, at all levels become part of a unique community. Those that accompany the business on its journey are almost as critical to its success as those who established it. Investing in developing your staff through supports such as mentorships have strong long term benefits for what […]
The Evolution of Work: with technology continuing to transform the workplace, it is imperative that those in management prepare for new ways of working. Technology such as artificial intelligence are driving massive changes within all levels of business, from recruitment to workflow to delivery. These of course have an impact on how management and employees […]
So how do you know if you are biased? Answer is, you’re human. Bias exists within all people, at some level at some point, for varying durations, within their lives. The more overt forms of bias, which often takes the form of naked discrimation, are rightly confronted within society and, on a general level, there […]
Continuing Professional Development or CPD is the process of continual learning. Professionals undertake CPD to keep up to date with changes in their field, as well as learn new skills, and develop their knowledge or experience. Certain industries and professional bodies require or encourage their members to undertake a certain number of CPD hours every year […]
