Unfortunately, there are no courses listed in our database in Labour Law. We are dealing with course providers on a continual basis, so please do check back again. Meanwhile, feel free to use some of the options below.
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
Brian Moore and Guy Flouch outline how to improve training effectiveness by developing a greater understanding of the different learning styles of trainees. Learning is the goal of training. As trainers, you have probably noticed that some trainees appear to learn ‘quicker’ or ‘more easily’ than others. While we are all natural learners, research has […]
Whether you like it or not, you are a brand. Famous brands like Coca-Cola, the Big Mac or the iPhone, elicit an emotional reaction from us. Most people have an opinion – either positive or negative – about each of these. Celebrities are brands too. This branding is part of their star image and is used […]
A business relationship manager, or BRM, acts as a liaison between IT and other business units in the organisation. As departments increasingly rely on technology, organisations often find they need to establish stronger communication between IT and outside business units. Training in business relationships, typically for a senior-level professional, provides a wide range of experience, […]
Research & Development (R&D) and Intellectual Property (IP) are crucial drivers of innovation and economic growth. Businesses across sectors invest in R&D to pioneer new products, improve services, and maintain market relevance. These investments, when strategically managed, can lead to breakthroughs that transform industries. However, the fruits of R&D must be safeguarded. This is where […]
Is return on investment analysis really worth the effort? Donald H Taylor does not think so, and his article cautions fellow trainers and their clients to steer clear of this troublesome issue. Wouldn’t it be wonderful if we could prove training’s value in money terms? Sure, really wonderful. So why don’t we do it? A […]
Effective communication is vital for any organization, yet is often overlooked as a key business skill. However clear, consistent and open communication at all levels and across teams impacts effectiveness, productivity, and in the end, an organization’s bottom line. Investing time to build strong communication skills and channels provides immense business value. The Importance of […]
How can managers track training results? Have staff achieved the training objectives? Are you satisfied with what the training has accomplished? These questions have dogged trainers, performance improvement professionals and managers since the earliest days of industrial adult education at about the turn of this century. Many adult-learning and management theorists have made efforts to provide […]
Stress is dangerous, for your wellbeing, physical and mental and for the wellbeing of those around you. In terms of the workplace environment, stress and stressful environments are frequently cited as one of the largest issues of modern working life. Stress creates tension in the workplace, and severely inhibits productivity, work-life balance and the ability […]
The future of work demands individuals who can multitask, who can adapt quickly to the ever-changing business environment, and those who have multiple skill sets to adapt to a crisis such as the Covid-19 pandemic. This is why training, upskilling, CPD and your career trajectory are very much linked. Training, Upskilling, CPD and Your Career […]
