Communication Skills courses in Dublin City South

The aim of the course is to develop the skills necessary to achieve more from both work and personal life by learning to say what you want, whilst understanding that the key to assertiveness is achieving what you want without violating the rights of others. The course will clearly help those who feel that they…

In Audio Transcription Level 1, you’ll learn how to operate audio transcribing equipment; how to transcribe sentences, paragraphs, business memos, correspondence and reports; how to use invaluable, time-saving keyboard shortcuts to format your work; and how to handle mis-spellings and sound-alike words.

To achieve audio transcription skills to the next level.

Handling change, customers and communicating effectively in business are fundamental to the success of a customer focused service department or project. However, approaching this issue in an ‘ad-hoc’ manner can be very draining on resources of time, personnel and money.

This course is designed for IT Specialists to help improve their communication skills in everyday dealings with colleagues and clients.

This course will help you learn how to communicate effectively and efficiently with your colleagues and team members.

This course is designed to improve communication skills in the workplace and in an organisational setting.

This course will provide participants with the essential skills necessary for dealing with customers. Participants will develop a greater understanding of customer needs and how to deal with these needs confidently and efficiently.

Through studying this communications course, you will learn how to communicate effectively and professionally within the business environment, and be able to demonstrate the practical skills you’ll have gained.

The aim of this Communication Skills course is to deliver the Skills and Knowledge necessary for planning and delivering effective communications to a group or on a one-to-one. Delegates will learn how to design the communication in a way that ensures that key messages are delivered. Delegates will have the opportunity to practice a group…

Technical ability or professional knowledge alone is not enough to be successful in today’s competitive business climate. To be effective requires the ability to work with others.

Real productivity within any business can often be dependent upon meetings being run effectively and those attending the meeting being able to communicate in a confident and professional manner.

Spoken online communication including video conferencing, online presentations and audio conferencing.

The aim of this course is to develop awareness of and skill in, writing about technical subjects, so that any form of written communication is clear and easy to understand.

The aim of this course is to develop awareness of and skill in, writing about technical subjects, so that any form of written communication is clear and easy to understand.

This course is designed to provide participants with the skills and knowledge needed to provide emergency first aid. Emergency first responders can be the difference between life and death in many emergency situations.

Too often a group will meet to negotiate an arrangement and fail to come to a reasonable position – entrenched positions will stop useful negotiation and poor use of interpersonal skills leads to “stand off” positions. Aggressive behavior wins out and the result is not implemented.

In the workplace there are times when we need to be more assertive. In fact if everyone were to be assertive communication would improve, productivity would increase and stress would be reduced. All to the benefit of the business.

The aim of this training is to offer a shorter version of the main Legal Secretary Diploma that still allows you to gain insight and practical adminstrative training that could lead to a rewarding career as a Legal Secretary or Legal Administrator.

At the end of this comprehensive legal secretary course, you will have a thorough understanding of different legal specialisms – conveyancing, wills and probate, company law, family law and civil litigation.

This course will help you gain valuable insight and practical experience of the role and responsibilities of a Legal Secretary. Youll work through practical lessons and look at the legal office, including practitioners and support staff.

Managers, supervisors or team leads should ensure that their own management style is effective in reducing or preventing stress in others. Using a Stress Management Competency Indicator Tool attendees on this course can analyse how to best adapt their management style to reduce or prevent stress in team members.

The negotiation of SLAs can have a critical long term impact on the business success of all parties concerned. Thorough preparation before negotiation is essential as is the ability to be able to use, recognise and counter negotiation techniques and tactics.

This course will help you learn the English language to a level that will help you in your career. You’ll get to grips with reading, writing, speaking and listening.

This course will teach participants how to plan a presentation and deal with any nervousness involved. This allows for a high quality, natural presentation.

Making effective Presentations has become an essential skill in todays workplace. You can learn how to present with confidence and to influence and persuade an audience.

Invariably within the process of a bid, a lot of success will be dependent upon effective presentations.

If you need to make your business presentations, more engaging, more powerful, more structured, more interesting, more persuasive and more concise whilst at the same time need to make it less fearful for you, then this course will deliver everything you need. This highly interactive presentation skills training course will give you the skills, knowledge…

Often our success within business is dependent upon effective presentations. To achieve success the presenter must captivate the audience, communicate effectively and be seen as professional. The course is run over two days; the first providing the basics of presenting; the second developing skills further and providing greater feedback.

The Pitman Training Professional Receptionist Essentials course should give you a complete insight into how the receptionist role works and what you can do to become the very best, senior-level receptionist you can be. By the end of the course, you should be ready to enter an entry-level receptionist job.

Assertive communication became an issue at work in the mid-1970s, and has never gone out of fashion. It quickly became recognised as an invaluable communication skill in the workplace, and one that is relevant to all.

This course will teach participants how to plan a presentation and deal with any nervousness involved. This allows for a high quality, natural presentation.

The Pitman Training Receptionist Diploma will teach you superior skills to ensure you are able to effortlessly manage the most demanding tasks; making you a highly valued member of any business. As a Receptionist you’ll be at the frontline of communications; ensuring information is provided in the right manner, as well as dealing with enquiries…

The aim of the course is to develop the knowledge and skills necessary to perform effective interviews ensuring that the objectives of the organisation are met. The course is specifically designed for those actively involved in the interview process and will focus in on obtaining the relevant information from the interviewee through skilful questioning, probing…

The Pitman Training Secretarial Diploma is designed to teach you a core set of secretarial skills that employers look for in their support/administrative staff

If you have completed our Teeline Fast course and want to increase your speed, or are looking to hone your speed skills, then this course is for you. You’ll gain a faster shorthand speed through completion of this short, self-paced course.

This SpeedWriting course will help you accurately record the spoken word, to speeds of up to 40 wpm, through 3 practical, self-paced lessons.

Managing, growing and key account developments are now more complex than ever. Within competitive, structured buying opportunities the skills required to compete, defend, negotiate and gain new business in complex product sectors are increasingly more demanding and different from those in common practice even a few years ago. More and more sector Account Managers and…

This ‘Team Building with Music’ workshop will develop communication and cooperation and is suitable for both musician and non-musician alike

Through a series of self-paced lessons you’ll learn the theory of the Teeline shorthand system and eventually be able to write up to 40 wpm.