Course Description

Customer Service via Email & Online Chat



If you are looking for a quick and easy way to keep in touch with your clients while promoting your business, email is extremely effective. Email customer service is highly efficient, as a problem can be resolved around the clock. Email is the most cost effective way of sending communications but youve got to make your communications clear and concise. This course guides and equips participants with practical skills in driving effective email customer service campaigns encompassing design, delivery, testing, and analysis.

Training ProviderDCM Learning
Course LocationDublin
Location PostcodeDublin 8
Course CategoryCustomer Service, Communication Skills
Course FeePOA
Course Duration1 day
Phone01-5241338
For information about DCM Learning, please visit our Training Provider page on Corporatetraining.ie by clicking here.

Course Provider

DCM Learning



Guiness Enterprise Centre, Taylor's Lane, Dublin, Ireland

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