Course Description

Telephone Response



Prepare yourself with the right response using a proven process that assures customer satisfaction and a positive outcome. Learn to strengthen customer relationships by creating a plan for effectively handling every call, whether a request for information, a question, or a complaint. Gain skills that enable you to answer and respond with confidence, and capitalize on opportunities to up-sell and cross-sell. And learn how to gather valuable feedback and collect market intelligence to enable you to anticipate customer needs and exceed expectations.

Training ProviderPriority Management Ireland
Course LocationAshbourne, Meath
Course CategoryTelephone Skills, Communication Skills
Course Duration1 day
Phone01-8359946
For information about Priority Management Ireland, please visit our Training Provider page on Corporatetraining.ie by clicking here.

Course Provider

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