Course Description

Interpersonal and Organisational Communication

This course is designed to provide the participant with a selection of Communication skills and positive vocal techniques that will allow them to communicate with greater impact by using their voice to command a listener’s attention, influence their perception of your ideas, and add gravitas and confidence.

Topics covered include:

  • Customer and Client Communication
  • Internal and external presentations
  • Effective Conference call and meeting communication skills
  • Team Leader Communication
  • Voice and pronunciation training
  • Accent softening and Accent reduction
  • Vocal clarity
  • Diction
  • Modulation
  • Breath control
  • Relaxation techniques and confidence building
  • Correction of speech faults (lisp, stutter/stammer)
  • Producing the ‘R’ sound
  • Cultural acclimatisation
  • Accents for Actors – includes Irish, standard American, and RP

*Please note, this course is delivered online as per Covid restrictions, but this may be revisited when the country is opening up again.

Training ProviderProfessional Training Centre
Course LocationDublin
Course CategoryEffective Communication, Communication Skills
Course TypeOnline Learning
Course QualificationCertificate of Attendance
Course DurationHalf day or Full day
Course FeePOA
Entry RequirementsThis course is designed for a maximum of 3 - 5 participants
Carear PathThis course is ideal for anyone, who will rely on their communication skills and vocal moderation for years to come. This course will make you confident to command a room. Additionally, this course would be useful for anyone who engages in public speaking frequently, whether for work or personal reasons, or who delivers sales and other presentations.
For information about Professional Training Centre, please visit our Training Provider page on by clicking here.

Course Provider

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Professional Training Centre
Alma Road, Monkstown,
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