User Help

We aim to make as user friendly as possible. However, we realise that from time to time there could be issues that you are unsure how to resolve.

In order to help you quickly, we have compiled a list of the most frequently asked question, along with answers. These FAQs include issues such as forgetting a password, saving a course search and applying for a course. Have a look through these first. Hopefully, we will have the answer you are looking for.

If you are still unclear, or have a question that is not covered by our FAQs, or are unsure in relation to any aspect of our website please do not hesitate to contact us. Please email any questions to us at

Related FAQ Topics

Visit Click “College Login” at the top of the page.

In the “Provider Login” section, type your email address or username into the “Username or Email” box and then click the “Forget?” link located just under the “Log In” button.

This will prompt you to enter your email address into the “Email address” box.

If the e-mail address you have entered is in our database, your password will be sent to you.

You will receive an email into your mailbox. Click on the link in the email and create a new password.

Once you have created a new password please log in immediately to the website to test the new password.

You need to be logged in as a user in order to access this function.

You can save courses to your “favourites” while either 1. browsing or 2. via the official course page. This will allow you to review them at any later stage.

1. When you are searching for courses, you should see a title followed by a brief description of each course. Under this, click the “favourite” white button (furthest to your right), a pop-up box with the text ‘Bookmark successfully added’ will appear.

2. When you are on the main page of a course you’d like to save, scroll down to the buttons in the centre of the page, where you’ll note the blue buttons “Book a Course” / “Enquiry for Info” / “View College Details”.

Next to these, there are two white buttons. Click the “Add to Favourite” button. A pop-up box with the text “Bookmark successfully added” will appear.

You can review these courses at any time through your user dashboard.

To access this page, click the “Log In” button, then click on the “My applications” link on the right-hand side of the page.

Here you can view your bookmarks and newsletter subscriptions.

To remove a course from your favourites, while in the user dashboard, click the “Remove” button, which is located to the right of the course description.

You can apply for courses while either 1. browsing or 2. via the official course page:

1. When you are searching for courses, you should see a title followed by a brief description of each course. Under this, you will see three rectangle-shaped buttons. To apply for a course, click the “Make Enquiry” button (furthest to your left).


2. When you are on the main page of a course you’d like to attend, scroll right down to the blue buttons in the center of the page, and select the one which reads: “Book a Course”.

This will bring you to the course application page/enquiry page, where you will be guided through the necessary steps to make an application.

Make sure your contact details are correct, as following this, the course provider will be in touch with course details and information regarding payments.

There are two main ways to find courses on

1. You can search for courses via the search bar.

This allows you to filter training programmes using several inputs: Course Title, Keywords / Region / Course Category / Qualification type.

When you’ve chosen the criteria that you’re happy with, click the orange “Search Courses” button on the right side of the screen.

2. You can browse courses based on topics, awarding body or location.

When you are on the main page, click the “Find Courses” button on the top menu just underneath the logo.

This opens up a sub-menu with the option to “Search by Category”, “Search by Location”, or “Search by Awarding Body”.

Clicking on “Search by Category” or “Search by Awarding Body” allows you to browse the courses in alphabetical order.

While selecting “Search by Location” allows you to peruse the courses county by county, or via postcode if you’re based in Dublin.

Go to, then, using the search bar (which is located towards the top of the page, just below the menu) define your search criteria. Click the green “Search Courses” button.

When you reach the results page you wish to save, select the entire contents of your browser’s address bar, then copy and paste the address of the results page into a document for safekeeping.

You will be able to paste this address into a browser at any future time, in order to review your search results.

When you are on the page of the course you’d like to print, scroll down until you reach the “Share & Print” section.

From the five icons below, select the middle icon, a printer.

This will prompt your computer to open a pop-up window.

Select your preferred options and formatting, then click “Print” to print your course posting.