Corporate Training courses in Postcode: Dublin 8

Commonly, call centers are focused on customer service and used to help customers solve problems or find solutions which may be great for the brand and product, but this singular purpose can turn a call center into a money pit for the companys bottom line. If you and your staff are not using any upselling…

For many of us, the thoughts of upselling might bring up images of sleazy salespeople trying to line their pockets by selling us extra stuff we dont need. Unfortunately, sometimes that does happen. What if you could make your customer feel like an upsell is helping them, then youll both win. Did you know? 70%…

The cost to the economy resulting from death and disability as a result of illnesses such as heart disease and stroke is in excess of 8 billion a year! This exerts a tremendous burden on the workplace: lost man hours, lost productivity due to sick leave and absenteeism. Therefore, it is in the workplaces best…

As a manager, you aren’t truly successful unless your employees are as well, and What separates a beginner manager from a manager who invites employee transformation? It’s all about where the manager focuses, on the employees problem, or on the employee as a person. Show your employees what they cannot see, say to them what…

This one-day workshop is a must for anyone seeking to improve performance and understanding in this key area of professional practice. As buyers continue to outsource increasingly complex goods and services, the impact of specifications on risk management and value for money has become more and more important. This course gives you a practical hands-on…

73% of employers are looking for candidates with good report writing skills, so when youre fumbling for words and pressed for time, don’t be tempted to dismiss good business writing as a luxury, its a skill you must cultivate to succeed. Don’t quit, enhance your skills even further. Learn how to capture your thoughts on…