Corporate Training courses in Postcode: Dublin 8

Bringing in new customers is expensive. According to research by Fred Reichheld of Bain & Company, it costs 6 to 7 times more to acquire a new customer than it does to retain an existing customer. We’ve regularly found companies have significant, untapped opportunities for growing existing accounts. Yet cross-selling, up-selling, and growing accounts is…

One of the most important sets of skills for sales teams are facilitation skills. These are the “process” skills we use to guide and direct key parts of our organising work with groups of people such as meetings, planning sessions, and training of our sales team. This facilitation training course looks at principles, values and…

Are your shop floor staff getting the best results they can? Is footfall translated into sales? If you feel your company is losing out on potential sales and customer engagement, let this retail sales training course re-educate and reinvigorate your frontline sales staff. At DCM Learning we work with several national retail brands, transforming the…

Did you know? It is 5 times harder to make new customers, than to retain them, so it is essential to keep your regular ones happy. Challenge yourself, once you gather followers, you will thrive and sustain your business’ quality and reputation. The secret to outstanding achievement is not talent but a focused persistence. Sell…

It’s good to know some sales techniques, even if you don’t work in a formal sales role. We see it all the time, a lot of people have no interest or ability to sell, and as a result they only reluctantly perform their selling duties, and ultimately gravitate back to their comfort zone, such as…