Receptionists are the first point of contact in many businesses; they represent the first impression visitors and customers (both internal and external) will get of your company. Reception skills training is designed to provide you with the skills and knowledge needed for those working on reception to provide a great first impression for your business. […]
Findings from the Consultation on Right to Request Remote Working Earlier this year saw the publication of a new National Remote Work Strategy by the Tánaiste and Minister for Enterprise, Trade and Employment, Leo Varadkar TD. to make remote and blended working a bigger part of life after the pandemic. The objective of the […]
With automation a growing influence throughout many sectors, the questions around the future of how we work also continue to grow in number.Each technological advance generates more questions. Despite the massive thinking in automation and robotics and personalisation, it is highly likely that it will be broader human capabilities, rather than individual skills, that will […]
Being able to manage situations in the workplace where conflict is in play is a very important element of management and leadership development in your career. Organisations need leaders, and future leaders, who are able to identify, adapt to and resolve issues of conflict to ensure they present no strategic threat to the development of […]
The latest Ibec Founders Report shines a light on the struggles facing many businesses in the current climate, including the barriers to growth being faced by entrepreneurs and founder-led enterprises in Ireland. The biggest problems were identified as access to funding, the need for digital skills and support necessary to compete in the market, and […]
Performance management, and how to achieve as much productivity within a designated time frame is one of the most pressing issues for most businesses and organisatons, whatever your sector of operation or industry. Performance management courses are designed to have a definitive impact on the productivity outputs of your organisation. For managers and leaders they […]
With everything that’s been happening over the past few months, this might be the perfect time to reconsider your options. Do you enjoy your job? Are you fulfilled by it? While quitting on the precipice of an economic downturn is not the right move for everybody, it could be the right time for you to […]
Podcasting is becoming more and more of a valuable option when it comes to exploring ways of promoting your business, brand or product and there is no reason why your business should not consider it as a means of communication, connecting your brand with an audience and ultimately drive engagement to your business. The podcast […]
Whether you like it or not, you are a brand. Famous brands like Coca-Cola, the Big Mac or the iPhone, elicit an emotional reaction from us. Most people have an opinion – either positive or negative – about each of these. Celebrities are brands too. This branding is part of their star image and is used […]
Finding the right staff – and especially retaining them – is crucial for every company. One way to ensure you are getting the best out of your workforce is to invest in employee training. No matter how big or small your company, the quality of your employees has a huge impact to your company’s productivity […]