A business relationship manager, or BRM, acts as a liaison between IT and other business units in the organisation. As departments increasingly rely on technology, organisations often find they need to establish stronger communication between IT and outside business units. Training in business relationships, typically for a senior-level professional, provides a wide range of experience, […]
Whether you like it or not, you are a brand. Famous brands like Coca-Cola, the Big Mac or the iPhone, elicit an emotional reaction from us. Most people have an opinion – either positive or negative – about each of these. Celebrities are brands too. This branding is part of their star image and is used […]
In modern working times marked by rapid technological advancements and evolving industries, the imperative for every professional is to stay relevant through continuous learning – an essential pathway to sustained success and adaptability. With AI, intelligent automation and rapidly evolving technologies transforming job profiles, the shelf-life of static skill sets has drastically shortened. What made […]
Poor workplace communication skills is more than simply an irritant. Paul Golden writes on how it can have a direct impact on the efficiency of the organisation, employee productivity and revenue. Communication in the workplace is the key to a successful business. Most businesses can do more to ensure their organisation has effective lines of […]
As a business evolves, those that work within it, at all levels become part of a unique community. Those that accompany the business on its journey are almost as critical to its success as those who established it. Investing in developing your staff through supports such as mentorships have strong long term benefits for what […]
A new survey* covering different aspects of the experience of remote working in Ireland has suggested that most Irish workers are in favour of the concept of remote working continuing in some shape or form as we begin the transition towards a post-COVID-19 world of work. The COVID-19 crisis gave rise to a mass shift […]
Phillip Khan-Panni, MBA, FPSA and ATM, discusses the many reasons why cross-cultural training is important to every business. The whiskey liqueur, Irish Mist, is sold around the world, but had limited success in Germany. Clairol’s curling iron, the Mist Stick, also failed in that country. The reason was the same for both products – mist is […]
Few words in the English language are as misappropriated as often as the word strategy. While most think they know what it means, the majority have very little idea as to how a successful strategy should be planned and implemented. Let’s take a look at a few tips on how a strategy can be effectively […]
Public speaking can fill even the most seasoned professional with a sense of dread. Even if you don’t need to make regular presentations, there are plenty of situations where good public speaking skills can help you advance your career and create opportunities. Good public speaking skills are important in other areas of your life, as […]
Negotiation is something which everyone does at some point in their professional lives, either regularly or on occasion. Most people would realise that they could do it better. Negotiating, and reaching an agreement, permeates every aspect of almost every and is a highly valued skill critical to success. A negotiating skills programme focuses on the […]