Risk is the best-explained probability of any given event taking place, multiplied by the effect of its consequences. So for example, a highly likely outcome with harmful consequences represents a severe risk – while an unlikely event with no real consequences constituting a low risk. By undertaking training in Hazard & Risk Assesment, students will […]
In modern working times marked by rapid technological advancements and evolving industries, the imperative for every professional is to stay relevant through continuous learning – an essential pathway to sustained success and adaptability. With AI, intelligent automation and rapidly evolving technologies transforming job profiles, the shelf-life of static skill sets has drastically shortened. What made […]
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
Performance management, and how to achieve as much productivity within a designated time frame is one of the most pressing issues for most businesses and organisatons, whatever your sector of operation or industry. Performance management courses are designed to have a definitive impact on the productivity outputs of your organisation. For managers and leaders they […]
No matter what the area of business, it is people that are at the core of it. For any organisation to be successful, whatever the scale or the size, it is vital to have the right people in the right positions doing the right jobs and being happy in their work. Without that, there is […]
Negotiation is something which everyone does at some point in their professional lives, either regularly or on occasion. Most people would realise that they could do it better. Negotiating, and reaching an agreement, permeates every aspect of almost every and is a highly valued skill critical to success. A negotiating skills programme focuses on the […]
Is return on investment analysis really worth the effort? Donald H Taylor does not think so, and his article cautions fellow trainers and their clients to steer clear of this troublesome issue. Wouldn’t it be wonderful if we could prove training’s value in money terms? Sure, really wonderful. So why don’t we do it? A […]
With more and more work done remotely, the written word is more powerful than ever before. Clear, concise and well-structured writing can grow a business, create a strong brand image and effect change. Business writing skills training is designed to help you combine the power of words with the ease and speed of email and […]
A new survey* covering different aspects of the experience of remote working in Ireland has suggested that most Irish workers are in favour of the concept of remote working continuing in some shape or form as we begin the transition towards a post-COVID-19 world of work. The COVID-19 crisis gave rise to a mass shift […]
Findings from the Consultation on Right to Request Remote Working Earlier this year saw the publication of a new National Remote Work Strategy by the Tánaiste and Minister for Enterprise, Trade and Employment, Leo Varadkar TD. to make remote and blended working a bigger part of life after the pandemic. The objective of the […]