How can managers track training results? Have staff achieved the training objectives? Are you satisfied with what the training has accomplished? These questions have dogged trainers, performance improvement professionals and managers since the earliest days of industrial adult education at about the turn of this century. Many adult-learning and management theorists have made efforts to provide […]
Challenges of Remote Working: Among the many significant changes forced upon people by the pandemic has been the shift to remote working. Once considered “a privilege,” remote working is now considered “the new normal.” The home becoming the office would seem to be here to stay. Maybe not in a full-time capacity or for everyone […]
It is obvious that nutrition plays an essential role in our everyday lives. According to the World Health Organisation, proper nutrition can boost brain performance by up to 20%. In order to grasp the importance of a balanced and healthy diet to concentration and work, you have to think of nutrition as medicine for the […]
If you’re starting a business you’re going to need a website. For a start a website is an opportunity to make a great first impression and is a great way to connect with your customers. And of course it will provide the platform for you to conduct your business, be it selling a product, providing […]
Teamwork training helps both individuals and groups to focus on what is important, rewarding and productive when it comes to working together. Teamwork training builds on the natural human instinct to be part of a group and to defend that group from other groups and other influences. It is also natural for people to defend […]
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
So how do you know if you are biased? Answer is, you’re human. Bias exists within all people, at some level at some point, for varying durations, within their lives. The more overt forms of bias, which often takes the form of naked discrimation, are rightly confronted within society and, on a general level, there […]
Training and mentoring programs provide in effective communication provides students with the skills and knowledge to further their personal development in terms of communication. The training consists of seminars, workshops and group work sessions to give students foundational, practical and applicable knowledge. Effective communication ensures clear expectations are set between the student and mentor. To […]
Phillip Khan-Panni, MBA, FPSA and ATM, discusses the many reasons why cross-cultural training is important to every business. The whiskey liqueur, Irish Mist, is sold around the world, but had limited success in Germany. Clairol’s curling iron, the Mist Stick, also failed in that country. The reason was the same for both products – mist is […]
Human Resources (HR) managers and professionals face particular challenges in terms of running an effective HR strategy in a team that is small and often multidisciplinary. No matter the size of your organisation, effective HR management is needed in order to meet consumer demands and to enable the smooth running of the business. Let’s take […]