There is no escaping the fact that Covid-19 dealt a huge blow to economies, businesses and workers. Now, as we begin to emerge from these uncertain and challenging times, many people are looking to take a step forward in their careers – whether that be starting out, changing jobs, or exploring a new career. Recruit.ie is […]
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
Receptionists are the first point of contact in many businesses; they represent the first impression visitors and customers (both internal and external) will get of your company. Reception skills training is designed to provide you with the skills and knowledge needed for those working on reception to provide a great first impression for your business. […]
Donald H Taylor takes a hard look at informal learning and asks if it is an opportunity or threat for learning and development professionals. For a while there everyone was talking about informal learning – at conferences, in books and on the internet. But what does informal learning mean? In particular, what does it mean […]
In the fast-moving knowledge economy, effective time stewardship confers outsized competitive benefits to companies large and small. With a finite amount of hours available, how businesses systemize activities for productivity over busyness makes all the difference for success. Leaders especially, but entire workforces need tools to prioritize appropriately, enhance team-wide clarity, and speed informed decision […]
Media Training will equip you with invaluable techniques to successfully handle even the toughest media interviews as well as contributing to various elements of media, be it digital, print or broadcast. Professional media training is a vital element in terms of providing a cohesive and timely response to media queries and PR crises in the […]
Brian Moore and Guy Flouch outline how to improve training effectiveness by developing a greater understanding of the different learning styles of trainees. Learning is the goal of training. As trainers, you have probably noticed that some trainees appear to learn ‘quicker’ or ‘more easily’ than others. While we are all natural learners, research has […]
With technological transformations changing job requirements across industries, Irish companies that want to remain competitive and resilient must invest in continuously upskilling their workforces. Future-Proof Your Team: Why Staff Upskilling Is Vital for Irish Businesses Stay Industry Relevant Regular upskilling helps ensure your teams are always fully aligned to the latest procedures, frameworks, regulations and […]
All Start-Ups face a variety of challenges as they try to establish themselves in their respective industries. Scale Ireland launched a ‘State of Start-ups’ Survey to explore the current challenges facing Irish start ups and gauge the sentiment of founders around the country. Scale Ireland is an independent not-for-profit organisation which supports, represents and advocates […]
Being able to work in a frame of mind that is confident, and constructively assertive, is a massive asset for your career. In truth, building self-confidence and assertiveness is probably a lot easier than you think in concept, however people who are not naturally assertive commonly do not wish to become assertive, but training in […]