Course Description

Personal Effectiveness Programme

This online Personal Effectiveness programme is designed for those who wish to develop their personal and professional skills and build on their confidence in carrying out their roles effectively, efficiently and professionally. You will acquire insights, techniques, and tools to strengthen your personal resilience and confidence in dealing with a variety of situations, learn about your personal working and communication style and its impact on others and get practical tips on planning and organising work, including working remotely.

Who is this for?

The Personal Effectiveness Programme is intended for administrative support staff in Local Authorities (typically Grades 3 & 4), Government Departments, Agencies, Offices and other Public Bodies (typically Clerical Officers and Executive Officers).

Learning Outcomes

Upon completion of the Personal Effectiveness Programme, you will:

  • understand your personal communication and working style
  • be better able to communicate effectively with individuals and within the team
  • have acquired practical tips for improving work/life balance and working remotely
  • have acquired practical tips and techniques to build resilience and positive thinking
  • have improved your ability to deal more confidently with difficult and challenging situations

Course Content

The Personal Effectiveness Programme will cover the following areas:

  • Communication and working styles
  • Personal Effectiveness and Self-Confidence
  • Building Resilience
  • Effective communication with individuals and within in the team
  • Time Management, Work/Life Balance and Working Remotely

This Personal Effectiveness programme will be delivered as two x two and half hour modules over two days (10:00 am – 12:30 pm) each day.  It will be delivered remotely via MS Teams and facilitated by a subject matter expert.

Dates for 2021 are to be confirmed.

Training ProviderInstitute of Public Administration
Course LocationBallsbridge, Dublin
Location PostcodeDublin 4
Course CategoryManagement & Leadership Development
Course TypeOnline Learning
Course Start Date6th October 2020
Course End Date7th October 2020
Course DurationFive Hour Online Course over Two Days
Course Time10:00am - 12:30 pm on scheduled dates
Course Fee400.00
Phone01 240 3666
For information about Institute of Public Administration, please visit our Training Provider page on by clicking here.

Course Provider

Institute of Public Administration

57-61 Lansdowne Road,, Ballsbridge, Ballsbridge, Dublin, Ireland. Eircode: D04 TC62

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