Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
Irish Employees Ready to Switch Jobs and Seek Pay Rises: A recent survey from PwC investigates the views of over 52,000 employees around the world including Ireland. The Hopes and Fears survey reveals a number of interesting points, in particular the fact that many Irish employees are confident of their abilities to improve their […]
Which leadership strategies will give you the results you want? Research published in the Harvard Business Review (HBR) may just have the answer. Corporate cultural components The study used a random sample of nearly 4,000 executives. It found that the most effective leaders choose from six distinctive leadership styles. The research investigated how each of the […]
Challenges of Remote Working: Among the many significant changes forced upon people by the pandemic has been the shift to remote working. Once considered “a privilege,” remote working is now considered “the new normal.” The home becoming the office would seem to be here to stay. Maybe not in a full-time capacity or for everyone […]
If you´re thinking about becoming an accountant well, take comfort. You couldn´t be joining the profession at a better time! Accountancy as a profession has experienced unprecedented growth in recent times in Ireland and in Europe. In Ireland and Britain, it amoung the largest single employer of university graduates from any discipline. Some of the […]
Podcasting is becoming more and more of a valuable option when it comes to exploring ways of promoting your business, brand or product and there is no reason why your business should not consider it as a means of communication, connecting your brand with an audience and ultimately drive engagement to your business. The podcast […]
Best Microphones for Webinars: We’re spending a lot more of our working time communicating with others online – whether it be zoom meetings for work or industry webinars, so much more of our activities are being conducted in a virtual environment. In most cases people are using their desktop computers, laptops or tablets to deliver […]
Being able to work in a frame of mind that is confident, and constructively assertive, is a massive asset for your career. In truth, building self-confidence and assertiveness is probably a lot easier than you think in concept, however people who are not naturally assertive commonly do not wish to become assertive, but training in […]
Receptionists are the first point of contact in many businesses; they represent the first impression visitors and customers (both internal and external) will get of your company. Reception skills training is designed to provide you with the skills and knowledge needed for those working on reception to provide a great first impression for your business. […]
Irish Businesses can save thousands of euro on redundancy payments and recruitment costs by upskilling ‘at risk’ staff in coding, rather than making them redundant. That’s according to Dublin 8 based Wild Code School Dublin, who launched their part-time classroom-based coding courses, which run over five months just last week. Up to 46,000 jobs in […]