Course Description

Introduction to Mediation



Organisations are recognising that unresolved disputes and inappropriately managed workplace conflict impacts upon workplace effectiveness and places an on-going drain on organisational resources. Not uncommonly, cases referred to third parties for resolution do not produce satisfactory outcomes for the parties involved. There is a growing awareness that Mediation, as an alternative mechanism for dispute resolution, has a key role to play in conflict resolution within organisations at many levels including interpersonal, team based, inter-departmental/agency/organisational. It is also viewed as a useful and effective approach to use in managing difficult conversations in the workplace.

Training ProviderInstitute of Public Administration
Course LocationBallsbridge, Dublin
Location PostcodeDublin 4
Course CategoryConflict Resolution, People Management
Course Fee650
Course Duration2 days
Phone01-2403600
For information about Institute of Public Administration, please visit our Training Provider page on Corporatetraining.ie by clicking here.

Course Provider

Institute of Public Administration



01 668 9135
57-61 Lansdowne Road,, Ballsbridge, Ballsbridge, Dublin, Ireland. Eircode: D04 TC62

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