Is return on investment analysis really worth the effort? Donald H Taylor does not think so, and his article cautions fellow trainers and their clients to steer clear of this troublesome issue. Wouldn’t it be wonderful if we could prove training’s value in money terms? Sure, really wonderful. So why don’t we do it? A […]
So how do you know if you are biased? Answer is, you’re human. Bias exists within all people, at some level at some point, for varying durations, within their lives. The more overt forms of bias, which often takes the form of naked discrimation, are rightly confronted within society and, on a general level, there […]
Stress is dangerous, for your wellbeing, physical and mental and for the wellbeing of those around you. In terms of the workplace environment, stress and stressful environments are frequently cited as one of the largest issues of modern working life. Stress creates tension in the workplace, and severely inhibits productivity, work-life balance and the ability […]
Business Management is a skill essential to harnessing, improving and reviewing performance for, or from within, your company/organisation. Business management is a continuous process of communication between a supervisor and an employee that occurs throughout the year, in support of accomplishing the strategic objectives of the organisation. The communication process includes clarifying expectations, setting objectives, […]
In modern working times marked by rapid technological advancements and evolving industries, the imperative for every professional is to stay relevant through continuous learning – an essential pathway to sustained success and adaptability. With AI, intelligent automation and rapidly evolving technologies transforming job profiles, the shelf-life of static skill sets has drastically shortened. What made […]
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
With more and more work done remotely, the written word is more powerful than ever before. Clear, concise and well-structured writing can grow a business, create a strong brand image and effect change. Business writing skills training is designed to help you combine the power of words with the ease and speed of email and […]
Once you have identified the type of job you are interested in, the challenge is to get it. This takes planning – you will need to create an arresting CV, for a start. Employers and HR managers receive hundreds of CVs every year, so if yours is confusing or badly laid out then chances are […]
Good leadership skills & development training is not just about having people reporting to you, it is about managing them effectively, inspiring them to work better and ensuring they do so in a happy and safe environment. There are few topics more current then leadership, what it is, how it is defined and what ‘good’ […]
Challenges of Remote Working: Among the many significant changes forced upon people by the pandemic has been the shift to remote working. Once considered “a privilege,” remote working is now considered “the new normal.” The home becoming the office would seem to be here to stay. Maybe not in a full-time capacity or for everyone […]