Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
A new survey* covering different aspects of the experience of remote working in Ireland has suggested that most Irish workers are in favour of the concept of remote working continuing in some shape or form as we begin the transition towards a post-COVID-19 world of work. The COVID-19 crisis gave rise to a mass shift […]
Embarking on the journey of starting a food business in Ireland can be both exciting and challenging. The Irish food industry is a vibrant and competitive landscape, where success hinges on a well-crafted strategy, attention to detail, and a passion for delivering quality products. Whether you’re a culinary enthusiast looking to turn your passion into […]
With more and more work done remotely, the written word is more powerful than ever before. Clear, concise and well-structured writing can grow a business, create a strong brand image and effect change. Business writing skills training is designed to help you combine the power of words with the ease and speed of email and […]
A Customer Value Proposition (CVP) is a crucial component of your business strategy. It articulates the unique value your product or service brings to your target customers, setting you apart from competitors. Below we explore some tips on creating an effective Customer Value Proposition: **1. Understand Your Target Customers: Identify and understand your target audience. […]
Few words in the English language are as misappropriated as often as the word strategy. While most think they know what it means, the majority have very little idea as to how a successful strategy should be planned and implemented. Let’s take a look at a few tips on how a strategy can be effectively […]
Poor workplace communication skills is more than simply an irritant. Paul Golden writes on how it can have a direct impact on the efficiency of the organisation, employee productivity and revenue. Communication in the workplace is the key to a successful business. Most businesses can do more to ensure their organisation has effective lines of […]
Jobs Expo is returning to Cork’s City Hall on Saturday, 14th May from 10am-4pm and will feature hundreds of active job opportunities. Jobs Expo is the only careers exhibition of its type to feature FREE ADMISSION. Get your ticket here. Whatever stage you are at in your life, whether it’s securing your first job, weighing […]
Human Resources (HR) managers and professionals face particular challenges in terms of running an effective HR strategy in a team that is small and often multidisciplinary. No matter the size of your organisation, effective HR management is needed in order to meet consumer demands and to enable the smooth running of the business. Let’s take […]
So how do you know if you are biased? Answer is, you’re human. Bias exists within all people, at some level at some point, for varying durations, within their lives. The more overt forms of bias, which often takes the form of naked discrimation, are rightly confronted within society and, on a general level, there […]