Effective communication is vital for any organization, yet is often overlooked as a key business skill. However clear, consistent and open communication at all levels and across teams impacts effectiveness, productivity, and in the end, an organization’s bottom line. Investing time to build strong communication skills and channels provides immense business value. The Importance of […]
With technological transformations changing job requirements across industries, Irish companies that want to remain competitive and resilient must invest in continuously upskilling their workforces. Future-Proof Your Team: Why Staff Upskilling Is Vital for Irish Businesses Stay Industry Relevant Regular upskilling helps ensure your teams are always fully aligned to the latest procedures, frameworks, regulations and […]
Recent research conducted by iReach Insights on behalf of Google has found that SMEs need to implement cybersecurity measures. Despite the fact that Irish SMEs are increasingly aware of the importance of a secure online presence, a significant number of businesses are failing to implement fundamental cybersecurity measures. Recent statistics reveal concerning trends in password […]
Finding the right staff – and especially retaining them – is crucial for every company. One way to ensure you are getting the best out of your workforce is to invest in employee training. No matter how big or small your company, the quality of your employees has a huge impact to your company’s productivity […]
With health & safety, workplace regulations and employer liability all very much to the fore these days, a course in manual handling for management and employees is a sensible step to take. Workplace injuries from manual handling are frequent and can lead to painful and long term injury and possible disability and can also affect […]
Teamwork training helps both individuals and groups to focus on what is important, rewarding and productive when it comes to working together. Teamwork training builds on the natural human instinct to be part of a group and to defend that group from other groups and other influences. It is also natural for people to defend […]
Is return on investment analysis really worth the effort? Donald H Taylor does not think so, and his article cautions fellow trainers and their clients to steer clear of this troublesome issue. Wouldn’t it be wonderful if we could prove training’s value in money terms? Sure, really wonderful. So why don’t we do it? A […]
Poor workplace communication skills is more than simply an irritant. Paul Golden writes on how it can have a direct impact on the efficiency of the organisation, employee productivity and revenue. Communication in the workplace is the key to a successful business. Most businesses can do more to ensure their organisation has effective lines of […]
The clamour of shows, product releases, conferences and exhibitions makes it hard for people to notice your corporate event. That’s true, even of your target audience. Good publicity can be the difference between success and failure. Luckily we have is a simple step-by-step process to ensure your event is a success. STEP 1: PREPARATION Designate a […]
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]