Findings from the Consultation on Right to Request Remote Working Earlier this year saw the publication of a new National Remote Work Strategy by the Tánaiste and Minister for Enterprise, Trade and Employment, Leo Varadkar TD. to make remote and blended working a bigger part of life after the pandemic. The objective of the […]
Challenges of Remote Working: Among the many significant changes forced upon people by the pandemic has been the shift to remote working. Once considered “a privilege,” remote working is now considered “the new normal.” The home becoming the office would seem to be here to stay. Maybe not in a full-time capacity or for everyone […]
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
Irish Businesses can save thousands of euro on redundancy payments and recruitment costs by upskilling ‘at risk’ staff in coding, rather than making them redundant. That’s according to Dublin 8 based Wild Code School Dublin, who launched their part-time classroom-based coding courses, which run over five months just last week. Up to 46,000 jobs in […]
Is return on investment analysis really worth the effort? Donald H Taylor does not think so, and his article cautions fellow trainers and their clients to steer clear of this troublesome issue. Wouldn’t it be wonderful if we could prove training’s value in money terms? Sure, really wonderful. So why don’t we do it? A […]
With everything that’s been happening over the past few months, this might be the perfect time to reconsider your options. Do you enjoy your job? Are you fulfilled by it? While quitting on the precipice of an economic downturn is not the right move for everybody, it could be the right time for you to […]
Good leadership skills & development training is not just about having people reporting to you, it is about managing them effectively, inspiring them to work better and ensuring they do so in a happy and safe environment. There are few topics more current then leadership, what it is, how it is defined and what ‘good’ […]
Brian Moore and Guy Flouch outline how to improve training effectiveness by developing a greater understanding of the different learning styles of trainees. Learning is the goal of training. As trainers, you have probably noticed that some trainees appear to learn ‘quicker’ or ‘more easily’ than others. While we are all natural learners, research has […]
Best Microphones for Webinars: We’re spending a lot more of our working time communicating with others online – whether it be zoom meetings for work or industry webinars, so much more of our activities are being conducted in a virtual environment. In most cases people are using their desktop computers, laptops or tablets to deliver […]
In the fast-moving knowledge economy, effective time stewardship confers outsized competitive benefits to companies large and small. With a finite amount of hours available, how businesses systemize activities for productivity over busyness makes all the difference for success. Leaders especially, but entire workforces need tools to prioritize appropriately, enhance team-wide clarity, and speed informed decision […]