Receptionists are the first point of contact in many businesses; they represent the first impression visitors and customers (both internal and external) will get of your company. Reception skills training is designed to provide you with the skills and knowledge needed for those working on reception to provide a great first impression for your business. […]
The latest Ibec Founders Report shines a light on the struggles facing many businesses in the current climate, including the barriers to growth being faced by entrepreneurs and founder-led enterprises in Ireland. The biggest problems were identified as access to funding, the need for digital skills and support necessary to compete in the market, and […]
Negotiation is something which everyone does at some point in their professional lives, either regularly or on occasion. Most people would realise that they could do it better. Negotiating, and reaching an agreement, permeates every aspect of almost every and is a highly valued skill critical to success. A negotiating skills programme focuses on the […]
A Customer Value Proposition (CVP) is a crucial component of your business strategy. It articulates the unique value your product or service brings to your target customers, setting you apart from competitors. Below we explore some tips on creating an effective Customer Value Proposition: **1. Understand Your Target Customers: Identify and understand your target audience. […]
Teamwork training helps both individuals and groups to focus on what is important, rewarding and productive when it comes to working together. Teamwork training builds on the natural human instinct to be part of a group and to defend that group from other groups and other influences. It is also natural for people to defend […]
Is return on investment analysis really worth the effort? Donald H Taylor does not think so, and his article cautions fellow trainers and their clients to steer clear of this troublesome issue. Wouldn’t it be wonderful if we could prove training’s value in money terms? Sure, really wonderful. So why don’t we do it? A […]
The Hays Salary and Recruiting Trends Guide tracks recruitment trends in Ireland using information based on job listings, job offers and candidate registrations. The latest Guide contains information regarding where have the highest salary increases been seen over the last year. The biggest rises in salaries in 2022 were seen in technology, the financial sector […]
With technological transformations changing job requirements across industries, Irish companies that want to remain competitive and resilient must invest in continuously upskilling their workforces. Future-Proof Your Team: Why Staff Upskilling Is Vital for Irish Businesses Stay Industry Relevant Regular upskilling helps ensure your teams are always fully aligned to the latest procedures, frameworks, regulations and […]
Whether you like it or not, you are a brand. Famous brands like Coca-Cola, the Big Mac or the iPhone, elicit an emotional reaction from us. Most people have an opinion – either positive or negative – about each of these. Celebrities are brands too. This branding is part of their star image and is used […]
Findings from the Consultation on Right to Request Remote Working Earlier this year saw the publication of a new National Remote Work Strategy by the Tánaiste and Minister for Enterprise, Trade and Employment, Leo Varadkar TD. to make remote and blended working a bigger part of life after the pandemic. The objective of the […]