Course Description

Effective Online Communication



We’re spending an ever increasing amount of time online so there has never been a more important time to ensure that how you communicate whilst online is both appropriate and effective.

This course is designed to teach you how to communicate professionally and effectively online on various platforms.

There are 4 modules in this course: –

Module One – covers the definition of online communication, connecting to the internet, real-time and delayed communication, types of online audience, the internet and the law.

Module Two – you’ll look at email structure, language and tone, web pages, texting, social media, wikis and instant messaging.

Module Three – covers video conferencing features, preparation and good practice, video presentation features, structure, audience and software, audio conferencing features, preparation, software and good practice.

Module Four – You’ll go through a summary, communication forms, audiences and finally writing and speaking online. “

Training ProviderPitman Training Centre (Dublin)
Course LocationDublin City South, Dublin
Location PostcodeDublin 2
Course CategoryEffective Communication, Communication Skills
Course TypeBlended - Mix of Classroom & Online
Course QualificationCertificate
Awarding BodyPitman
Awarding Body DetailsCertificate
Course DurationFull and/or part-time options available - flexible training
Course FeePOA
Carear PathGreat for anyone looking to work in Office Administration positions such as Secretary, Personal Assistant, Virtual Assistant (VA), where you will need to be able to communicate using digital methods including email, video conferencing, social media and more.
Phone01 676 8008
For information about Pitman Training Centre (Dublin), please visit our Training Provider page on Corporatetraining.ie by clicking here.

Course Provider

Pitman Training Centre (Dublin)



2nd Floor 3 Westland Square, Pearse Street, Dublin, Republic of Ireland. Eircode: D02 N567

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