Course Description

Communication Skills for IT Specialists



The world of IT can be confusing if you don’t speak the language, so our Communication Skills for IT Specialists course is designed to help you effectively engage with all types of audiences.

This highly informative course will enable you to manage and build positive relationships throughout any organisation as businesses continue to embrace new technological advancements.

To be a great communicator you need to be able to first of all understand the theory behind good communication and the positive results it brings. You’ll learn great negotiation and listening skills, together with assertiveness training and how to manage resistance and conflicts.

What’s more, to truly add value, you’ll learn how to harness your creativity, create impactful presentations and discover the secret behind selling your ideas with passion.

Training ProviderPitman Training Centre (Dublin)
Course LocationDublin City South, Dublin
Location PostcodeDublin 2
Course CategoryInformation Technology
Course TypeBlended - Mix of Classroom & Online
Course QualificationCPD Certificate
Course Duration30 hours
Course FeePOA
Entry RequirementsPrior to the course it would be preferable if you had some computer experience and the willingness to engage in communication and negotiation exercises.
Carear PathGaining valuable IT-related certifications will show employers you're serious about your career progression. If you're keen to work as an IT Support Engineer or Helpdesk Engineer for example, being able to effectively communicate with your customers is a must.
For information about Pitman Training Centre (Dublin), please visit our Training Provider page on Corporatetraining.ie by clicking here.

Course Provider

Pitman Training Centre (Dublin)



2nd Floor 3 Westland Square, Pearse Street, Dublin, Republic of Ireland. Eircode: D02 N567

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