Course Description
Communication Skills
Day 1
Examination of the communication process and the causes of communication failure
Creating and maintaining rapport
Questioning to gain clarity
Giving feedback assertively
Listening effectively
Using non-verbal communication effectively
Influencing people using visual, auditory and kinesthetic words
Understanding your audiences communication style and adjusting your style to communicate successfully
Understanding the role Transactional Analysis plays in sucessful communication
Development Plan: Participants create a development plan, based on their learning that can be implemented in the workp
| Training Provider | SkillWorks |
| Course Location | Baldoyle, Dublin |
| Location Postcode | Co. Dublin |
| Course Category | Communication Skills |
| Course Fee | POA |
| Course Duration | 1 day |
| Carear Path | At the end of this programme, participants will have the necessary skills to: Develop their listening, questioning and feedback skills Communicate effectively and with impact using non-verbal communication Understand their communication style and adjust it to communicate effectively with others Understand the role Transactional Analysis plays in positive and effective communication |
| Phone | 086-8145189 |
For information about SkillWorks, please visit our Training Provider page on Corporatetraining.ie by clicking here.
