Training courses in Letterkenny

With more and more work done remotely, the written word is more powerful than ever before. Clear, concise and well-structured writing can grow a business, create a strong brand image and effect change. Business writing skills training is designed to help you combine the power of words with the ease and speed of email and […]

Teamwork training helps both individuals and groups to focus on what is important, rewarding and productive when it comes to working together. Teamwork training builds on the natural human instinct to be part of a group and to defend that group from other groups and other influences. It is also natural for people to defend […]

Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]

Receptionists are the first point of contact in many businesses; they represent the first impression visitors and customers (both internal and external) will get of your company. Reception skills training is designed to provide you with the skills and knowledge needed for those working on reception to provide a great first impression for your business. […]

Business Management is a skill essential to harnessing, improving and reviewing performance for, or from within, your company/organisation. Business management is a continuous process of communication between a supervisor and an employee that occurs throughout the year, in support of accomplishing the strategic objectives of the organisation. The communication process includes clarifying expectations, setting objectives, […]

Stress is dangerous, for your wellbeing, physical and mental and for the wellbeing of those around you. In terms of the workplace environment, stress and stressful environments are frequently cited as one of the largest issues of modern working life. Stress creates tension in the workplace, and severely inhibits productivity, work-life balance and the ability […]

Training and mentoring programs provide in effective communication provides students with the skills and knowledge to further their personal development in terms of communication. The training consists of seminars, workshops and group work sessions to give students foundational, practical and applicable knowledge. Effective communication ensures clear expectations are set between the student and mentor. To […]

Risk is the best-explained probability of any given event taking place, multiplied by the effect of its consequences. So for example, a highly likely outcome with harmful consequences represents a severe risk – while an unlikely event with no real consequences constituting a low risk. By undertaking training in Hazard & Risk Assesment, students will […]

Public speaking can fill even the most seasoned professional with a sense of dread. Even if you don’t need to make regular presentations, there are plenty of situations where good public speaking skills can help you advance your career and create opportunities. Good public speaking skills are important in other areas of your life, as […]

With health & safety, workplace regulations and employer liability all very much to the fore these days, a course in manual handling for management and employees is a sensible step to take. Workplace injuries from manual handling are frequent and can lead to painful and long term injury and possible disability and can also affect […]