Training courses in Leopardstown

Receptionists are the first point of contact in many businesses; they represent the first impression visitors and customers (both internal and external) will get of your company. Reception skills training is designed to provide you with the skills and knowledge needed for those working on reception to provide a great first impression for your business. […]

With everything that’s been happening over the past few months, this might be the perfect time to reconsider your options. Do you enjoy your job? Are you fulfilled by it? While quitting on the precipice of an economic downturn is not the right move for everybody, it could be the right time for you to […]

Ahead of the upcoming Virtual Recruitment jobs fair on 25th March, we profile Recruit.ie (formerly BCS Recruitment) and its success as a recruitment consultancy and event organiser. For over 10 years BCS Recruitment has been Ireland’s foremost specialist recruitment consultancy and event organiser and has led the way in putting skilled professionals directly in contact […]

The Evolution of Work: with technology continuing to transform the workplace, it is imperative that those in management prepare for new ways of working.  Technology such as artificial intelligence are driving massive changes within all levels of business, from recruitment to workflow to delivery. These of course have an impact on how management and employees […]

With automation a growing influence throughout many sectors, the questions around the future of how we work also continue to grow in number.Each technological advance generates more questions. Despite the massive thinking in automation and robotics and personalisation, it is highly likely that it will be broader human capabilities, rather than individual skills, that will […]

Working from home, or working remotely,  has become almost universally accepted as a method that works. Of course, some careers and jobs aren’t suited for it and for others it is obviously just not possible.  But, for many of us, and for many organisations, the deliverables of remote working are working and post-pandemic, it is […]

No matter what the area of business, it is people that are at the core of it. For any organisation to be successful, whatever the scale or the size, it is vital to have the right people in the right positions doing the right jobs and being happy in their work. Without that, there is […]

Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]

If you’re starting a business you’re going to need a website. For a start a website is an opportunity to make a great first impression and is a great way to connect with your customers. And of course it will provide the platform for you to conduct your business, be it selling a product, providing […]

Whether you like it or not, you are a brand. Famous brands like Coca-Cola, the Big Mac or the iPhone, elicit an emotional reaction from us. Most people have an opinion – either positive or negative – about each of these. Celebrities are brands too. This branding is part of their star image and is used […]