Receptionists are the first point of contact in many businesses; they represent the first impression visitors and customers (both internal and external) will get of your company. Reception skills training is designed to provide you with the skills and knowledge needed for those working on reception to provide a great first impression for your business. […]
Public speaking can fill even the most seasoned professional with a sense of dread. Even if you don’t need to make regular presentations, there are plenty of situations where good public speaking skills can help you advance your career and create opportunities. Good public speaking skills are important in other areas of your life, as […]
The Evolution of Work: with technology continuing to transform the workplace, it is imperative that those in management prepare for new ways of working. Technology such as artificial intelligence are driving massive changes within all levels of business, from recruitment to workflow to delivery. These of course have an impact on how management and employees […]
Landing a well-deserved pay rise takes more than just hoping your boss rewards your hard work. During times of budget cuts or leadership changes, the onus falls on employees to convince management they merit higher compensation. Approach the negotiations strategically and back your case with evidence demonstrating the immense value you contribute. Rather than making […]
Performance management, and how to achieve as much productivity within a designated time frame is one of the most pressing issues for most businesses and organisatons, whatever your sector of operation or industry. Performance management courses are designed to have a definitive impact on the productivity outputs of your organisation. For managers and leaders they […]
A Customer Value Proposition (CVP) is a crucial component of your business strategy. It articulates the unique value your product or service brings to your target customers, setting you apart from competitors. Below we explore some tips on creating an effective Customer Value Proposition: **1. Understand Your Target Customers: Identify and understand your target audience. […]
Teamwork training helps both individuals and groups to focus on what is important, rewarding and productive when it comes to working together. Teamwork training builds on the natural human instinct to be part of a group and to defend that group from other groups and other influences. It is also natural for people to defend […]
Findings from the Consultation on Right to Request Remote Working Earlier this year saw the publication of a new National Remote Work Strategy by the Tánaiste and Minister for Enterprise, Trade and Employment, Leo Varadkar TD. to make remote and blended working a bigger part of life after the pandemic. The objective of the […]
Finding the right staff – and especially retaining them – is crucial for every company. One way to ensure you are getting the best out of your workforce is to invest in employee training. No matter how big or small your company, the quality of your employees has a huge impact to your company’s productivity […]
While the importance of culture within workplaces is more prevalent than ever, even some firms with the most polished messaging and image can be prone to elements of a toxic work environment, and the damage it can create. There is a common belief that susceptibility to a toxic work culture is most common during the […]