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As a business evolves, those that work within it, at all levels become part of a unique community. Those that accompany the business on its journey are almost as critical to its success as those who established it. Investing in developing your staff through supports such as mentorships have strong long term benefits for what […]
A Customer Value Proposition (CVP) is a crucial component of your business strategy. It articulates the unique value your product or service brings to your target customers, setting you apart from competitors. Below we explore some tips on creating an effective Customer Value Proposition: **1. Understand Your Target Customers: Identify and understand your target audience. […]
The future of work demands individuals who can multitask, who can adapt quickly to the ever-changing business environment, and those who have multiple skill sets to adapt to a crisis such as the Covid-19 pandemic. This is why training, upskilling, CPD and your career trajectory are very much linked. Training, Upskilling, CPD and Your Career […]
Phillip Khan-Panni, MBA, FPSA and ATM, discusses the many reasons why cross-cultural training is important to every business. The whiskey liqueur, Irish Mist, is sold around the world, but had limited success in Germany. Clairol’s curling iron, the Mist Stick, also failed in that country. The reason was the same for both products – mist is […]
Lifelong learning, upskilling and continuous professional development are more important than ever before. Business and technologies are changing. As a result, it has become crucial for employees to upskill. You may have thought you were through with learning once you finished formal education, but it is unlikely to be the case. An educated workforce attracts […]
How can managers track training results? Have staff achieved the training objectives? Are you satisfied with what the training has accomplished? These questions have dogged trainers, performance improvement professionals and managers since the earliest days of industrial adult education at about the turn of this century. Many adult-learning and management theorists have made efforts to provide […]
There is no escaping the fact that Covid-19 dealt a huge blow to economies, businesses and workers. Now, as we begin to emerge from these uncertain and challenging times, many people are looking to take a step forward in their careers – whether that be starting out, changing jobs, or exploring a new career. Recruit.ie is […]
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
Good leadership skills & development training is not just about having people reporting to you, it is about managing them effectively, inspiring them to work better and ensuring they do so in a happy and safe environment. There are few topics more current then leadership, what it is, how it is defined and what ‘good’ […]
Poor workplace communication skills is more than simply an irritant. Paul Golden writes on how it can have a direct impact on the efficiency of the organisation, employee productivity and revenue. Communication in the workplace is the key to a successful business. Most businesses can do more to ensure their organisation has effective lines of […]