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Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
Findings from the Consultation on Right to Request Remote Working Earlier this year saw the publication of a new National Remote Work Strategy by the Tánaiste and Minister for Enterprise, Trade and Employment, Leo Varadkar TD. to make remote and blended working a bigger part of life after the pandemic. The objective of the […]
Finding the right staff – and especially retaining them – is crucial for every company. One way to ensure you are getting the best out of your workforce is to invest in employee training. No matter how big or small your company, the quality of your employees has a huge impact to your company’s productivity […]
Receptionists are the first point of contact in many businesses; they represent the first impression visitors and customers (both internal and external) will get of your company. Reception skills training is designed to provide you with the skills and knowledge needed for those working on reception to provide a great first impression for your business. […]
Which leadership strategies will give you the results you want? Research published in the Harvard Business Review (HBR) may just have the answer. Corporate cultural components The study used a random sample of nearly 4,000 executives. It found that the most effective leaders choose from six distinctive leadership styles. The research investigated how each of the […]
Good leadership skills & development training is not just about having people reporting to you, it is about managing them effectively, inspiring them to work better and ensuring they do so in a happy and safe environment. There are few topics more current then leadership, what it is, how it is defined and what ‘good’ […]
Microsoft Powerpoint remains one of the most reliable office tools in relating to presenting information in a way that’s easy for the audience to digest. Although there have been a host of web-based competitors, Powerpoint remains one of the most accessible, flexible and reliable presentation tools on the market. For those in corporate position, and […]
The clamour of shows, product releases, conferences and exhibitions makes it hard for people to notice your corporate event. That’s true, even of your target audience. Good publicity can be the difference between success and failure. Luckily we have is a simple step-by-step process to ensure your event is a success. STEP 1: PREPARATION Designate a […]
Ahead of the upcoming Virtual Recruitment jobs fair on 25th March, we profile Recruit.ie (formerly BCS Recruitment) and its success as a recruitment consultancy and event organiser. For over 10 years BCS Recruitment has been Ireland’s foremost specialist recruitment consultancy and event organiser and has led the way in putting skilled professionals directly in contact […]
Excel is one of the most ubiquitous software packages in the world, enabling businesses of vastly different scales to perform both basic and complex financial calculations and data driven analysis. Learning how to utilise the vast capabilities of Excel is a very valuable toolset for either your own professional development or that of your employees. […]