Customer Service & Care courses in Dundalk

This course is aimed at customer facing staff, in an informal, interactive, relaxed learning environment and delivered in 90 minutes. This is designed to allow you and your staff to deliver an exceptional customer experience and in turn convert more sales.

This course gives participants the knowledge, skills and confidence to be able to deliver excellent customer care and to sell proactively. Participants will also gain the opportunity to practise and improve their computer skills through exposure to online learning. Our customer service course is suitable for those who are currently working in customer service or…

This three hour programme gets to the core of customer service and focuses on using customer care techniques to help your business increase sales, retain those valuable customers and improve your bottom line. This training is delivered in an engaging, informal and interactive manner and will have your team walking away with a customer service…