Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
Jobs Expo is returning to Dublin’s Croke Park on Saturday, 15th October 2022 and runs from 10am-4pm. This careers fair will feature hundreds of active job opportunities and is the only careers exhibition of its type to feature free admission. Jobs Expo Dublin will provide job seekers with real opportunities to find new employment. What […]
The onset of the pandemic has propelled managers, leaders and business owners into the slightly surreal world of sustained remote performance management. With the rapid onset of societal lockdowns, organisations were forced to make this transition quickly, and for the most part, without dedicated preparation or training. Let’s take a look at some of the […]
Recent research conducted by iReach Insights on behalf of Google has found that SMEs need to implement cybersecurity measures. Despite the fact that Irish SMEs are increasingly aware of the importance of a secure online presence, a significant number of businesses are failing to implement fundamental cybersecurity measures. Recent statistics reveal concerning trends in password […]
All Start-Ups face a variety of challenges as they try to establish themselves in their respective industries. Scale Ireland launched a ‘State of Start-ups’ Survey to explore the current challenges facing Irish start ups and gauge the sentiment of founders around the country. Scale Ireland is an independent not-for-profit organisation which supports, represents and advocates […]
Lifelong learning, upskilling and continuous professional development are more important than ever before. Business and technologies are changing. As a result, it has become crucial for employees to upskill. You may have thought you were through with learning once you finished formal education, but it is unlikely to be the case. An educated workforce attracts […]
With health & safety, workplace regulations and employer liability all very much to the fore these days, a course in manual handling for management and employees is a sensible step to take. Workplace injuries from manual handling are frequent and can lead to painful and long term injury and possible disability and can also affect […]
With technological transformations changing job requirements across industries, Irish companies that want to remain competitive and resilient must invest in continuously upskilling their workforces. Future-Proof Your Team: Why Staff Upskilling Is Vital for Irish Businesses Stay Industry Relevant Regular upskilling helps ensure your teams are always fully aligned to the latest procedures, frameworks, regulations and […]
Phillip Khan-Panni, MBA, FPSA and ATM, discusses the many reasons why cross-cultural training is important to every business. The whiskey liqueur, Irish Mist, is sold around the world, but had limited success in Germany. Clairol’s curling iron, the Mist Stick, also failed in that country. The reason was the same for both products – mist is […]
If you’re starting a business you’re going to need a website. For a start a website is an opportunity to make a great first impression and is a great way to connect with your customers. And of course it will provide the platform for you to conduct your business, be it selling a product, providing […]