With health & safety, workplace regulations and employer liability all very much to the fore these days, a course in manual handling for management and employees is a sensible step to take. Workplace injuries from manual handling are frequent and can lead to painful and long term injury and possible disability and can also affect […]
Poor workplace communication skills is more than simply an irritant. Paul Golden writes on how it can have a direct impact on the efficiency of the organisation, employee productivity and revenue. Communication in the workplace is the key to a successful business. Most businesses can do more to ensure their organisation has effective lines of […]
Excel is one of the most ubiquitous software packages in the world, enabling businesses of vastly different scales to perform both basic and complex financial calculations and data driven analysis. Learning how to utilise the vast capabilities of Excel is a very valuable toolset for either your own professional development or that of your employees. […]
Microsoft Powerpoint remains one of the most reliable office tools in relating to presenting information in a way that’s easy for the audience to digest. Although there have been a host of web-based competitors, Powerpoint remains one of the most accessible, flexible and reliable presentation tools on the market. For those in corporate position, and […]
This article will introduce the trainer to the world of persuasion. Successful trainers need to influence learners to create a positive learning experience. We also show you how to adopt a more influencing style in your training workshops and indeed in your life! Persuasion is not manipulation When most people hear the word persuasion they think […]
Landing a well-deserved pay rise takes more than just hoping your boss rewards your hard work. During times of budget cuts or leadership changes, the onus falls on employees to convince management they merit higher compensation. Approach the negotiations strategically and back your case with evidence demonstrating the immense value you contribute. Rather than making […]
All Start-Ups face a variety of challenges as they try to establish themselves in their respective industries. Scale Ireland launched a ‘State of Start-ups’ Survey to explore the current challenges facing Irish start ups and gauge the sentiment of founders around the country. Scale Ireland is an independent not-for-profit organisation which supports, represents and advocates […]
In modern working times marked by rapid technological advancements and evolving industries, the imperative for every professional is to stay relevant through continuous learning – an essential pathway to sustained success and adaptability. With AI, intelligent automation and rapidly evolving technologies transforming job profiles, the shelf-life of static skill sets has drastically shortened. What made […]
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
Effective communication is vital for any organization, yet is often overlooked as a key business skill. However clear, consistent and open communication at all levels and across teams impacts effectiveness, productivity, and in the end, an organization’s bottom line. Investing time to build strong communication skills and channels provides immense business value. The Importance of […]