Good leadership skills & development training is not just about having people reporting to you, it is about managing them effectively, inspiring them to work better and ensuring they do so in a happy and safe environment. There are few topics more current then leadership, what it is, how it is defined and what ‘good’ […]
In modern working times marked by rapid technological advancements and evolving industries, the imperative for every professional is to stay relevant through continuous learning – an essential pathway to sustained success and adaptability. With AI, intelligent automation and rapidly evolving technologies transforming job profiles, the shelf-life of static skill sets has drastically shortened. What made […]
With health & safety, workplace regulations and employer liability all very much to the fore these days, a course in manual handling for management and employees is a sensible step to take. Workplace injuries from manual handling are frequent and can lead to painful and long term injury and possible disability and can also affect […]
How can managers track training results? Have staff achieved the training objectives? Are you satisfied with what the training has accomplished? These questions have dogged trainers, performance improvement professionals and managers since the earliest days of industrial adult education at about the turn of this century. Many adult-learning and management theorists have made efforts to provide […]
So how do you know if you are biased? Answer is, you’re human. Bias exists within all people, at some level at some point, for varying durations, within their lives. The more overt forms of bias, which often takes the form of naked discrimation, are rightly confronted within society and, on a general level, there […]
Teamwork training helps both individuals and groups to focus on what is important, rewarding and productive when it comes to working together. Teamwork training builds on the natural human instinct to be part of a group and to defend that group from other groups and other influences. It is also natural for people to defend […]
Customers are at the heart of everything, whatever sector your business is in. Customers aren’t an automatic right for a business, they constantly need to be nurtured, increased and retained. Like people’s habits of consumption, purchase and usage, Customer Service trends continue to evolve and modify in line with market trends. That’s why a focus […]
While the importance of culture within workplaces is more prevalent than ever, even some firms with the most polished messaging and image can be prone to elements of a toxic work environment, and the damage it can create. There is a common belief that susceptibility to a toxic work culture is most common during the […]
Training and mentoring programs provide in effective communication provides students with the skills and knowledge to further their personal development in terms of communication. The training consists of seminars, workshops and group work sessions to give students foundational, practical and applicable knowledge. Effective communication ensures clear expectations are set between the student and mentor. To […]
Landing a well-deserved pay rise takes more than just hoping your boss rewards your hard work. During times of budget cuts or leadership changes, the onus falls on employees to convince management they merit higher compensation. Approach the negotiations strategically and back your case with evidence demonstrating the immense value you contribute. Rather than making […]